Empathy – A Foundation for Courage
Empathy is the foundation in group work, otherwise the atmosphere quickly becomes lousy. When the individuals of a group understand that they depend on each other to achieve a good result, it becomes more important to understand each other. And when everyone feels they are being listened to, they become braver. The first thing they hear is “yes, tell me more” instead of “no, I don’t get that”. This in turn creates a tolerant atmosphere where everyone dares to show who they are and what they think.
To create an empathic yes-sayer atmosphere, you as a leader can give the group small assignments. The premise is that there is no right or wrong. They should try all ideas and find what everyone can stand behind.